Clinical communication, reimagined.
VectorFlow LLC builds PatientPulse — a voice-first communication platform that helps providers, nurses, and administrators at skilled nursing facilities coordinate care across shifts and visits.
Skilled nursing facilities (SNFs) face a persistent communication gap between the periodic visits of attending physicians and the around-the-clock work of nursing staff. Critical updates get lost in phone calls, paper notes, and fragmented EHR systems. PatientPulse closes that gap with a shared ledger of patient events that the entire care team can read, dictate to, and act on in real time.
VectorFlow LLC is a U.S.-registered limited liability company headquartered in Maryland.
PatientPulse uses SMS as one of several channels to notify clinical staff of pending updates. SMS messaging is strictly transactional — it is never used for marketing, surveys, or solicitations.
When a nurse logs an update for a patient and flags it for a specific provider’s attention, PatientPulse may send a brief, generic SMS to that provider’s registered mobile number. The message contains no patient information, no medical content, and no protected health information (PHI). It is limited to a single notification like:
“You have a pending PatientPulse update. Log in to review.”
Recipients are clinical staff (providers and nurses) and facility administrators at a SNF or physician practice that has contracted with VectorFlow LLC. When a facility administrator creates a staff member’s PatientPulse account, the staff member provides their mobile number and verbally acknowledges consent to receive transactional SMS notifications related to their work in PatientPulse. Personal recipients (e.g., patients, family members) are NOT enrolled and do not receive SMS from PatientPulse.
Recipients may reply STOP to any PatientPulse SMS message at any time to immediately and permanently stop further SMS notifications to that number. Recipients may reply HELP for assistance. Standard message and data rates may apply per the recipient’s mobile carrier plan.
Frequency varies by the recipient’s clinical workload. Typical providers receive 1–10 notifications per day. Nurses do not receive SMS notifications via PatientPulse.
Last updated: 2026-05-20
VectorFlow LLC (“VectorFlow”, “we”, “us”) respects the privacy of all users of PatientPulse and visitors to vectorflowllc.com. This policy describes what information we collect, how we use it, and the limited circumstances under which we share it.
Through PatientPulse, we collect the information required to operate the platform: account profile information (name, email, role, facility assignment, mobile number), clinical content authored by users (notes, dictation transcripts, event records), and audit logs of access. Through vectorflowllc.com, we collect only the data your browser sends with any page request (IP address, user agent, referring page) for the limited purpose of server operation and security.
We do not sell user data, share it with advertisers, or use it for purposes unrelated to operating PatientPulse. We share information only:
Clinical data is stored in Google Cloud’s HIPAA-eligible services with encryption in transit and at rest. Access is gated by role-based authentication and facility scoping. SMS and email notifications are designed to carry no patient information — recipients must log into PatientPulse to view any clinical detail.
Account holders may access, correct, or delete their account information through the PatientPulse platform or by contacting their facility administrator. For requests related to clinical records, please contact your facility administrator first. For SMS-specific requests (opt-out, message history), reply STOP to any message or contact us at the email below.
We may update this policy as the platform evolves. Material changes will be communicated to active account holders. The “Last updated” date above reflects the most recent revision.
VectorFlow LLC
Email: keyur@vectorflowllc.com
Website: vectorflowllc.com
For SMS notification questions (opt-out, frequency, billing), please reply STOP to any PatientPulse SMS message or contact us at the email above.
For Business Associate Agreement inquiries or platform sales conversations, please email us with “BAA” or “Sales” in the subject line.